Skip to content
77jya Slots / Mobile
POLICY AND TERMS

77jya Legal: What Applies to Your Account

77jya sets out these legal terms so you know exactly what governs your account, your transactions through bKash or Upay, and your use of the platform. Access and eligibility depend on your local law and the eligible regions covered by this policy.

  • Account Policy
  • User Rights
  • Jurisdiction-Dependent Access
  • Data Handling
POLICY SCOPE NOTICE

How This Policy Governs Your Use

These terms apply to every action you take on the platform — from opening your account and making a deposit through bKash or Upay to placing a wager or withdrawing via Bank Transfer. By accessing the site you confirm that you have read and understood these terms and that access is lawful under your local jurisdiction. We do not make representations about the legality of this service in every country; it is your responsibility to check local law before you proceed. Where we reference payments, the context chips below reflect the wallet and transfer rails available to accounts in supported regions. If a payment method is unavailable in your region, it will not appear in your account wallet at checkout. We update these terms when our services or the applicable rules change, and we will notify you through the registered contact on your account. Continued use of the platform after a published update constitutes your acceptance of the revised terms. If you disagree with any revision, you should stop using the platform and contact our support team to discuss your account status. Third-party content — including game titles from studios in the lobby — is governed by those studios' own terms and conditions, which sit alongside ours.

  • bKash Wallet

    Used as a deposit rail for supported accounts. All bKash transactions are subject to the transaction limits shown in your account wallet screen at the time of the transfer.

  • Upay Transfer

    Available as an account funding option where the wallet is active in your region. Upay deposit steps appear inside the cashier once your account is verified.

  • Bank Transfer

    Withdrawal requests routed through Bank Transfer are processed according to the schedule shown in your account's transaction history. No additional fee is shown unless stated in the cashier.

  • Nagad

    Where Nagad is active in your account region, it appears as a wallet option. Availability is confirmed at login; it is not visible in regions where it is not configured.

INSIDE AND OUTSIDE

What Falls Within This Policy

Not every situation on the platform is governed by the same rules. This section distinguishes what our legal terms cover directly, what sits at the edge of their scope, and what is managed by separate third-party terms you should read independently. Knowing the boundary helps you direct questions to the right place — our support team for account matters, and the relevant third party for anything outside our direct control.

  • Account Access

    Registration, login, account verification and any suspension or closure of your account all fall within this policy. Decisions about account access are made according to the conditions set out in these terms and communicated through your registered contact.

  • Transactions

    Deposits made through bKash, Upay or Nagad and withdrawals via Bank Transfer are covered by this policy. Transaction records are visible in your account history. Disputes about transaction amounts should be raised with our support team first.

  • Site Content

    Editorial content, published odds, lobby layouts and promotional notices on this site are our responsibility and fall within these terms. We can update, remove or amend any content at any time without prior notice.

  • Third-Party Services

    Game content supplied by studios in the lobby — including titles available from Pragmatic Play, Habanero, JDB and others — is governed by those providers' own terms. We are not liable for third-party data practices, mechanics or policies.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical options under these terms, and we want you to know how to use them. If you believe information on your account is incorrect — a name, a contact number, or a linked wallet — you can request a correction through the account settings page or by contacting support directly. Transaction records from bKash deposits, Upay transfers and Bank Transfer withdrawals remain visible in your account history; you can review them at any time without contacting us. If you have a question about how your data is used or stored, you can raise it formally through our support channel and we will respond based on the information held at that time. We do not share your account data with third parties except as required to process a payment through the rails configured on your account or as required under applicable law. You may also request that your account be closed; we will process that request and confirm the outcome through your registered contact detail.

  • Review Your Records

    Transaction history — including every bKash, Upay and Bank Transfer entry — is accessible from the account wallet screen. No support request is needed to view it.

  • Correct Account Details

    If your registered name, phone number or linked wallet details need updating, open the account settings section. Some changes require identity verification before they take effect.

  • Raise a Policy Question

    Send a question about data use, retention or policy application through the support route shown in your account. We will confirm receipt and respond to the point you raise.

  • Request Account Closure

    You can ask for your account to be closed at any time. Submit the request to support with your account email. We will confirm once the account is fully closed and any pending balances are resolved.

REACH OUR POLICY TEAM

How to Contact Us About This Policy

For any question tied to these legal terms — account access decisions, transaction records, data handling or a correction request — the routes below connect you to the right team. Use the channel that suits the urgency and detail of your question. We handle policy matters separately from general account support, so identifying the nature of your question in your message helps us direct it correctly.

  • Live Chat

    Open the live chat icon from any page on 77jya to reach the support team. For policy questions, describe the specific term or account issue you are asking about so the agent can route it correctly.

  • Email Support

    Send detailed policy queries — including data correction requests or account closure requests — by email through the contact address published in the footer of 77jya. Include your account email in the message.

  • Account Help Centre

    The Help Centre, accessible from the footer and the signed-in account menu, contains published answers to common policy questions. Check there first for terms about transactions, wallet use and account status.

HOW WE HANDLE DATA

Data, Cookies and Account Security

We handle your information with a clear set of practices that you can verify through the policy documents linked in our site footer. This section explains the four areas that affect your data the most: how we store it, how cookies work on the platform, how we secure your account, and how long we keep records after an account is closed.

  • Data Storage

    Account details — your registered contact, verified wallet identifiers like your bKash number, and transaction history — are stored on servers configured for the platform. We do not sell this data to third parties. Retention periods are stated in the full privacy document linked in the site footer.

  • Cookie Use

    The platform uses functional cookies to keep your session active and preference cookies to remember your lobby settings between visits. You can review cookie settings from the browser; blocking functional cookies may affect login and wallet access.

  • Account Security

    Access to your account is protected by the login credentials you set at registration. If you believe your account has been accessed without your knowledge, contact support immediately through live chat or email so we can review the session log.

  • Retention After Closure

    When an account is closed, we retain a limited transaction record as required under applicable financial and legal obligations. You can ask what data is held and for how long by raising a written request through the email support route.

POLICY QUESTIONS ANSWERED

Frequently Asked Legal Questions

These are the questions we hear most often about this policy. If your question is not covered here, use the live chat or email support route shown above.

Does this policy apply if I access 77jya from Bangladesh?

Access and the applicability of this policy depend on your local law and the eligible regions we serve. We do not confirm legality for every jurisdiction. It is your responsibility to verify that accessing the platform complies with the laws in your location before you use the site.

Can I see all my transaction records, including bKash deposits?

Yes. Every transaction — including bKash deposits, Upay transfers and Bank Transfer withdrawals — is logged in your account history. Open the wallet or transaction section once you are signed in to view the full record. No support request is needed just to review it.

How do I correct wrong information on my account?

Go to account settings to update contact details or linked wallet information. Changes that affect identity verification — such as your registered name — may require you to submit supporting documents before the correction takes effect. Contact support if the setting is not available in your account menu.

Who can I contact if I disagree with a decision made about my account?

Send a written query through the email support route published in the site footer, stating your account email and the specific decision you are questioning. Our team will review the matter against the terms that applied at the time and respond to the points you raise.

What happens to my data if I close my account?

After closure, we retain a limited record of your transactions and account activity as required by applicable financial and legal rules. The retention period is stated in the full privacy policy in our footer. You may request a summary of what data is held by writing to us through email support.

Are game studios like Pragmatic Play or Habanero covered by this policy?

Game content from studios available in the lobby — including Pragmatic Play and Habanero — is governed by those studios' own terms, not ours. Our policy covers your account, your transactions and your use of the platform itself. For questions specific to game mechanics or studio data practices, refer to the relevant studio's published terms.