These terms set out how your 77jya account works — what we provide, what you are responsible for, and how transactions through bKash, Upay or Bank Transfer are handled. Access to 77jya and its features depends on your local law and whether your region is eligible.
Account Eligibility
bKash & Upay Use
Bank Transfer Rules
Content Scope
POLICY POSTURE
How These Terms Apply to Your Account
By opening and using a 77jya account, you confirm that you have read and accepted these terms. They apply every time you log in, place a transaction, or interact with any part of the platform — whether on a mobile browser or a desktop session. We may update these terms when we need to, and the version published at the time of your session is the one in effect. If a material change is made, we aim to make the updated version visible in the account area so you can review it before your next session. These terms do not override your rights under applicable local law. Access to 77jya, including its sports markets, casino lobby, and wallet functions, is only available where permitted under the laws of your jurisdiction and in eligible regions. Payments processed through bKash, Upay or Bank Transfer are subject to the individual terms of those payment providers in addition to ours. Where a conflict exists between a payment provider's terms and ours, you should follow whichever imposes the stricter obligation. If any clause here is found to be unenforceable in your jurisdiction, the remaining clauses continue to apply. Questions about how a specific clause affects your account can be directed to our support team.
bKash
Upay
Bank Transfer
Account Wallet
Mobile Access
COVERAGE LIMITS
What Falls Inside and Outside These Terms
These terms draw a clear line between what we govern directly and what sits outside our responsibility. Understanding the scope helps you know where to go when something needs resolving.
Account Access
Login credentials, session management, and account-level security are covered under these terms. You are responsible for keeping your login details private and for any activity that takes place under your account.
Wallet Transactions
Deposits and withdrawals processed through bKash, Upay or Bank Transfer are within scope. The payment method's own service conditions also apply alongside ours and are not replaced by this document.
Site Content
Game titles, odds, lobby content and promotional notices published on 77jya fall within our scope. We keep content accurate where we can, but live sports data and odds are subject to real-time change.
Third-Party Services
External links, third-party payment platforms and independent game studios operate under their own terms. We do not control those terms, and any dispute with a third-party provider must be addressed directly with that provider.
YOUR ACCOUNT RIGHTS
What You Can Do Under These Terms
These terms give you practical routes to manage your account and raise concerns. You are not locked into a process with no visibility — we have set up clear steps for each of the common actions you might need. To review your transaction history, open the account section after logging in and select the wallet or history tab; all deposits and withdrawals, including those made through bKash and Bank Transfer, appear there with their status and date. If your account details are incorrect — name, contact number, linked wallet — you can update them from the account settings page or raise a correction request via support. Where a rule in these terms is unclear or you disagree with how it has been applied, you have the right to ask us for an explanation. We aim to respond through the support routes listed on this page. Any request to close your account or restrict access can also be submitted through support, and we will confirm receipt before processing the request.
Review Transaction Records
Log in and open the wallet history tab to see every deposit and withdrawal, including bKash and Bank Transfer entries, with their current status.
Correct Account Details
Update your contact number, linked wallet reference or personal details from the account settings page, or ask support to apply a correction on your behalf.
Raise a Policy Question
If a term is unclear or you believe it has been applied incorrectly to your account, contact us through live chat or email and ask for a written explanation.
Request Account Closure
Submit a closure request via support. We confirm receipt before acting, and your transaction history remains accessible to you during any active review period.
CONTACT ROUTES
How to Reach Us About These Terms
If a clause in these terms raises a question, or you need to resolve something connected to your account, wallet or a transaction, the routes below are the ones we actively monitor. Use the channel that suits your situation and the information you need to share.
Live Chat
Open the chat icon from any page after logging in. This is the fastest route for questions about a specific account action or a pending bKash or Upay transaction.
Email Support
Send a detailed message for policy questions, account correction requests or anything that needs a written response. We reply through the same address you contact us from.
In-Account Help
The help section inside your logged-in account lists common policy topics and links directly to the relevant part of these terms. Start there for quick answers before contacting support.
HOW WE HANDLE THIS
Our Approach to Accounts, Data and Policy
We handle account data, session records and transaction logs in line with what these terms describe. Here is how we approach each area so you know what to expect.
Account Security
Your account is protected at the login layer. We do not share your credentials or wallet references with third parties outside of the payment processing required for bKash, Upay or Bank Transfer transactions. If you suspect unauthorised access, contact support immediately.
Data Retention
We keep transaction records and account activity logs for as long as required by our operational and legal obligations. You can request a summary of your own records at any time through the support routes on this page.
Cookie and Session Use
We use session cookies to keep you logged in across pages on mobile and desktop. No cookies are used to track activity outside the 77jya platform. You can manage cookie settings from your browser at any time.
Policy Change Notification
When these terms are updated, the revised version is published in the account area. We do not apply changes retroactively to completed transactions. If you continue using your account after an update, that acts as acceptance of the revised terms.
TERMS FAQ
Common Questions About These Terms
The questions below cover what we hear most from account holders in Bangladesh when they want to understand how these terms work in practice.
Do these terms apply to both mobile and desktop sessions?
Yes. Whether you access your account through a mobile browser or a desktop session, the same terms apply. There is no separate terms document for mobile use — your account, wallet and transaction records are governed by this single policy regardless of device.
What happens to these terms if I use bKash or Upay to deposit?
These terms cover your account-side obligations for the transaction. bKash and Upay each have their own service terms that apply to the payment side. Both sets of terms apply together; neither replaces the other. If there is a dispute about the payment itself, contact the relevant payment provider directly.
Can 77jya change these terms without telling me?
We update the published terms when changes are needed, and the revised version is made visible in the account area. We do not apply changes to transactions that have already completed. Continuing to use your account after a revision is treated as acceptance of the updated terms.
How do I correct an error in my account details?
Go to account settings after logging in and update the relevant field. If the field is locked or the change involves a linked wallet such as a Bank Transfer reference, submit a correction request through live chat or email support with the relevant account details.
Is my access to 77jya guaranteed under these terms?
Access depends on your local law and whether your region is eligible. These terms do not override local regulations. We aim for consistent availability, but we cannot confirm access for regions where local law restricts or prohibits online account use of this kind.
How do I get a copy of my transaction history or account data?
Log in and open the wallet history tab to see your deposits and withdrawals, including entries made through bKash, Upay and Bank Transfer. For a fuller data summary, contact support via email and specify what records you need and the date range.